Return Policy

Thank you for shopping at Rida. We hope you love your purchase, but if you are not entirely satisfied, we're here to help.

1. Returns:

You have 3 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Initiating a Return:

To initiate a return, please contact our customer support team at ridabrandbd@gmail.com within the specified return period.

Provide your order number and details about the item you wish to return.

Our customer support team will guide you through the return process and provide instructions on where to send your item.

3. Return Shipping:

Customers are responsible for return shipping costs unless the return is a result of an error on our part or a defective item.

We recommend using a tractable shipping service to ensure that we receive your returned item.

4. Refunds:

Once we receive your returned item, we will inspect it and notify you of the status of your refund.

If your return is approved, we will initiate a refund to your original payment method.

Refunds will be processed within 7 business days, and the time it takes for the refund to reflect in your account may vary depending on your payment method.

5. Exchanges:

If you wish to exchange an item for a different size or color, please contact our customer support team. Exchanges are subject to product availability.

6. Exceptions:

Certain items, such as personalized or custom-made products, may not be eligible for return unless they are defective or damaged.

7. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will replace the item or issue a refund, as appropriate.

8. Changes to Return Policy:

Rida reserves the right to modify or update this return policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

9. Contact Information:

For any inquiries or assistance regarding returns, please contact our customer support team at ridabrandbd@gmail.com

Please review our Return Policy carefully before making a purchase. By placing an order with Rida, you agree to abide by the terms and conditions of this return policy.

Thank you for shopping with Rida. We appreciate your trust in our products and services.