Refund Policy

Thank you for shopping at Rida. We want to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

1. Refund Eligibility:

To be eligible for a refund, the following conditions must be met:

The item must be unused, in the same condition that you received it, and in its original packaging.

Your return request must be initiated within 3 calendar days from the date you received the item.

2. Refund Process:

To request a refund, please contact our customer support team at ridabrandbd@gmail.com with your order number and details about the item you wish to return.

Our customer support team will guide you through the refund process and provide instructions on where to send the item.

3. Return Shipping:

Customers are responsible for return shipping costs unless the return is a result of an error on our part or a defective item.

We recommend using a trackable shipping service to ensure that we receive your returned item.

4. Refund Approval:

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will be applied to your original payment method within 7 business days.

5. Partial Refunds:

In certain circumstances, partial refunds may be granted for items with obvious signs of use, not in their original condition, or returned beyond the specified return period.

6. Refund Timeframe:

The time it takes for the refund to reflect in your account may vary depending on your payment method.

7. Exchanges:

If you wish to exchange an item for a different size or color, please contact our customer support team. Exchanges are subject to product availability.

8. Damaged or Defective Items:

If you receive a damaged or defective item, please contact our customer support team immediately. We will replace the item or issue a refund, as appropriate.

9. Changes to Refund Policy:

Rida reserves the right to modify or update this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

10. Contact Information:

For any inquiries or assistance regarding refunds, please contact our customer support team at ridabrandbd@gmail.com

Please review our Refund Policy carefully before making a purchase. By placing an order with Rida, you agree to abide by the terms and conditions of this refund policy.

Thank you for shopping with Rida. We appreciate your trust in our products and services.