Cancellation Policy

At Rida, we understand that circumstances may change, and you may need to cancel your order. Please carefully read and understand our cancellation policy outlined below:

1. Order Cancellation:

Orders can only be canceled if they have not been dispatched. Once an order is dispatched, it cannot be canceled.

2. Cancellation Process:

To cancel an order, please contact our customer support team at ridabrandbd@gmail.com as soon as possible.

Include your order number and the reason for cancellation in your email.

Our customer support team will confirm the status of your order and assist with the cancellation process.

3. Refund for Canceled Orders:

If your order is eligible for cancellation and has not been dispatched, a full refund will be processed to the original payment method.

Refunds will be processed within 7 business days, and the time it takes for the refund to reflect in your account may vary depending on your payment method.

4. Refund for Dispatched Orders:

Unfortunately, orders that have been dispatched cannot be canceled. In such cases, you may initiate a return once the product is received. Please refer to our Return Policy for more information.

5. Changes to Cancellation Policy:

Rida reserves the right to modify or update this cancellation policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

6. Contact Information:

For any inquiries or assistance regarding order cancellations, please contact our customer support team at ridabrandbd@gmail.com

7. Exceptions:

Rida reserves the right to make exceptions to this policy on a case-by-case basis at its sole discretion.

Please note that this policy is subject to change, and it is your responsibility to review the cancellation policy periodically. By placing an order with Rida, you agree to abide by the terms and conditions of this cancellation policy.

Thank you for your understanding. We appreciate your cooperation.